Privacy Policy
Updated October, 2024
This following document sets forth the Privacy Policy for the Pink Panda Australia Pty Ltd
website, https://pinkpanda.com.au.
Pink Panda Australia Pty Ltd is committed to providing you with the best possible customer service experience. Pink Panda Australia Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Pink Panda Australia Pty Ltd customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password. Other aspects of the website will collect personal information such as first name, last name, email and phone number during and upon the submission of forms.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Pink Panda Australia Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to our site, we expressly collect non-personally identifiable information,
including, but not limited to, browser type, version and language, operating system, pages viewed
while browsing the site, page access times, and referring website addresses. This information is
used internally to gauge visitor traffic, analyze trends, and deliver personalised content to enhance your experience on our site.
From time to time, we may update our data practices to accommodate new, unanticipated uses of
customer information not previously disclosed. If our practices change, we will apply any new
uses of data solely to information collected after the policy change, in line with the updated
practices.
For visitors who initiate a form submission, details will be captured and stored securely in our database. These visitors may receive automated confirmation emails upon submission, as well as follow-up communications periodically. Please note that beginning to complete a form may allow us to reach out, even if the form is not fully submitted, to ensure we can assist with any enquiries.
Changes to this Privacy Policy
Pink Panda Australia Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Pink Panda Australia Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Pink Panda Australia Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any
questions about this Privacy Policy and would like further information, please contact us by any
of the following means during business hours Monday to Friday.
Call: 08 8344 4222
Post: Attn: Privacy Policy,
Pink Panda Australia Pty Ltd,
1/262 Grange Road Flinders Park SA 5025 Australia
E-mail: privacy-policy@pinkpanda.com.au
